​Privacy Policy

Our legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect the information:

• We need to perform a contract with you
• You have given us permission to do so
• You need to create an account to comment
• Processing your personal information is in our legitimate interests
• We need to comply with the law

When you submit information through our Website, you are providing, and we collect information such as your name, billing and shipping address, email address, telephone number, and possibly payment information (including your credit or debit card number, expiration date, and CVV code). The collected information is primarily used for the purpose, for which it was originally sent to us. We may also use this information internally to improve our products and services, and as otherwise described in this Privacy Policy.

Account Creation

If you create an account on our Website, we will associate your name and email address with your orders and comments. If you indicate that you wish for us to save your billing address and shipping address, these addresses will be associated with your account and populated during the checkout if you place an order while logged in to your account.

All users can see, edit, or delete their personal information at any time, except they cannot change their username. Website administrators can also see and edit that information.

Placing Orders

In case you place an order on our Website, we use your name, billing and shipping address, and possibly credit or debit card information to process payment for your order and ship products to you. We use your email address and phone number to contact you regarding your order and provide you with assistance if needed. This information is required to accept your order, we cannot confirm your order without it.

Commercial Communication

If you submit your email address and indicate that you wish to receive marketing emails from us, we may use your email address for Commercial Communication about our products, services, online content, and events. If you have agreed to receive marketing, you may always opt out at a later date.

Comments

When Visitors leave comments on the Website, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the Website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the Website can download and extract any location data from images on the Website.

Contact Forms

When Visitors contact us via our Contact Form on the Website, we collect the data filled in the Contact form like your name, contact information and your address.

Cookies, Web Beacons and Log Files

Like most websites, we use cookies and other similar technologies for the Website to work properly and make your browsing experience more enjoyable. These cookies are used to store information including your preferences, and the pages on the Website you accessed or visited. We may also use these technologies to measure the performance of our Website and marketing campaigns, personalize information, and show you relevant ads.

You can set your browser not to accept cookies. However, in a few cases, some of our website features may not function as a result. For further information, visit allaboutcookies.org.

We follow a standard procedure of using log files. This information is automatically collected when a visitor visits websites. All hosting companies do this as a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, device information, Internet Service Provider (ISP), the date and time you access our Website, your movements and preferences on our Website, the Internet address of websites from which you link to our Website, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering, improving our website and systems, tracking users' movement on the Website, and gathering demographic information to better understand the preferences of our Website visitors, to show them interest-based ads on other websites and to have aggregated statistics about the Website usage.

Embedded Content From Other Websites

Articles on this Website may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other Websites behaves in the exact same way as if the Visitor has visited the other website.

These external websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We track your certain activities on our site to analyze and improve the performance of this Website. We may send anonymized data to Google Analytics to enhance our ability to analyze data for continuous improvement and your browsing experience on our Website

In the limited circumstances, we share your personal information (subject to your consent) to process your orders and operate our Website, and in case it’s required by law.

• The information collected about you will be accessed by or shared with subsidiaries and affiliates of HoangLong.Space, whose use and disclosure of your personal information is subject to this Privacy Policy.
• We may share your personal information with both affiliated and unaffiliated third-party service providers to provide functions and services to us. For instance, we use third-party services to host our Website, help us understand and improve the use of our Website, and to help us conduct our marketing campaigns. Visitor comments may be checked through an automated spam detection service.
• We share your payment information with third-party payment services providers to process payments; prevent, detect and investigate fraud or other prohibited activities; facilitate dispute resolution such as charge-backs or refunds; and for other purposes associated with the acceptance of credit or debit cards. Such service providers are subject to contractual obligations consistent with this Privacy Statement, applicable law, and any other appropriate confidentiality and security measures, and receive your personal information on the condition that they use it only on our behalf and pursuant to our instructions.
• We may disclose or transfer information (including personal information) as part of any merger, sale, and transfer of our assets, acquisition or business restructuring, bankruptcy, or similar event.
• We will disclose your information in case we are asked to do so by law.
• We may disclose information in case we believe it is necessary to respond to claims directed against us or comply with legal processes, enforce or administer our agreements and terms, prevent fraud, assess risk, conduct investigations, and protect the rights, information security, property and safety.

If you are a resident of the European Economic Area (EEA) and have an account on our Website, or have left comments, you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please visit our Privacy Center.

In certain circumstances, you have the following data protection rights:

• The right to access, update or to delete the information we have on you. In case you have created an account on our Website, you can log into your account to access, update, modify or delete the personal information you have provided to us within your account.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right of restriction – You have the right to restrict or withdraw consent for our processing of your personal information.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions. Especially regarding any data we are obliged to keep for administrative, legal, or security purposes.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Opting Out: You have the right at any time to stop us from contacting you for marketing purposes or giving your data to our subsidiaries and affiliates. If you no longer wish to be contacted for marketing purposes, you can opt out of receiving direct marketing emails by: (1) changing settings in the Privacy Center, (2) contacting us via our Contact Form, (3) clicking the “Unsubscribe” link in our emails, or (4) updating your subscriptions preference when logged in to your account.

If you make a request, we have one month to respond to you.

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, provide consumer warranty, enforce our policies, and making data-driven business decisions about our products and services.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

On your request, we will delete or anonymize your personal information, unless we are legally allowed or required to keep certain personal information, including situations such as the following:

• In case there is an unresolved issue related to an order you placed on our Website, such as an unresolved return, warranty claim, or dispute, we will retain the necessary personal information until the issue is resolved;
• When we are required to retain the personal information for our legal, tax, audit, and accounting obligations. We will retain the necessary personal information for the period required by applicable law;
• Where it is necessary for our legitimate business interests such as fraud prevention or to maintain the security of our users.

If you leave a comment on our Website you may opt-in to saving your name, email address and Website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

We conduct reasonable and appropriate technical and organizational measures to help protect the security of your personal information. However, you should keep in mind that the internet transmission can never be completely secure or without any error.

In case you create an account on our Website, your password protects your account. You should use an unique and strong password, limit access to your computer and browser, and log out after having used your account.

Another part of our priority is adding protection for children while using the internet. Our Website is not meant for children, we encourage parents and guardians to observe, guide and/or monitor their online activity.

In case you are below the age of majority in your country, you may not place an order on our Website. If you are under this age, or the age to consent to the processing of personal information in your country (some countries allow parent or guardian to do so on your behalf), do not use our Website.

This Privacy Policy is a subject to changes. We will amend it when our technology, products or services, and business model change. In case we change anything in this Privacy Statement, we will post a revised version and, in our sole discretion, we’ll notify you of these changes by announcing a notice by sending you an email about these changes, provided you have given us your email address. Please check back from time to time, and especially before you provide any personal information to us.

This Privacy Policy is only applicable to our online activities and is valid for visitors of our Website with regards to the information that they shared and/or collected on our Website. This policy is not applicable to any information collected offline or via channels other than this website, such as information that others collect on websites linked to our Website.

Our Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on our Website, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit. Please note that we have no access to these cookies that are used by third-party advertisers.

You can choose to disable cookies through your individual browser options. To find more detailed information about cookie management with specific web browsers, please go to the browsers' respective websites.

You can always contact us via our Contact Form.

If you are not happy with the solutions we provided you regarding your personal information, you can contact The Office for Personal Data Protection (UOOU) or your local Data Protection Authority.